Refund, Return & Exchange Policy:

Due to the nature of our products all sales are final. We've done our best to describe each item as accurately as possible, so please be sure you want an item before purchasing it, if you have any questions either e-mail us at: natrlxpressions@hotmail.com. Also; no refunds, returns, or exchanges will be granted on any item unless it can be shown you received the wrong item (except with traditional books which may be substituted), or the item has been damaged and/or lost in shipping. NOTE: In SOME instances refunds/exchanges may granted on "CERTAIN UNUSED/UNOPENED PRODUCTS" (N/A Henna, Books, Body Paint, Body Jewelry, Air Brush Supplies etc...), a $5-$25 Shipping/Restocking Fee and Shipping Charges will be charged for this service. Furthermore, an exchange/return NEEDS to be worked out in writing via e-mail at: natrlxpressions@hotmail.com where further information will be made available. PLEASE ALSO NOTE THAT ANY UNAUTHORIZED RETURNS WILL BE REFUSED.

U.S. Delivery Policy:

Most (NOT ALL!!) orders are processed within 2 days & shipped through U.S.P.S. (United States Postal Service) by "Priority Mail" or "1st Class Mail" to arrive 2-5 days thereafter (NOTE: Body Jewelry may take up to 2 weeks longer (21 days total) to arrive because it may need to be manufactured or outsourced). If you want an order sent "Express Mail/Delivery" (extra U.S. $10-20 & normally takes 1-3 days) or if you have ANY special delivery needs please indicate so in the "Special Instructions Box" when checking out - or by e-mail at: natrlxpressions@hotmail.com. NOTE: FOR SECURITY REASONS AND TO PROTECT OURSELVES AND CREDIT CARD HOLDERS AGAINST FRAUD, WE MAY NOT BE ABLE TO SHIP TO AN ADDRESS THAT'S DIFFERENT THAN THE BILLING ADDRESS FOR A CREDIT/DEBIT CARD.

Overseas/Outside the U.S. Delivery Policy:

Most orders are processed within 2 days & shipped through U.S.P.S. (United States Postal Service) by "Air Mail" to arrive approximately 7-14 days thereafter (length of time often depends on the country and it's customs procedures). If you want an order sent by "Express Mail" which takes approximately 3-7 days (extra U.S. $20-35) or have ANY special delivery needs please indicate so in the "Special Instructions Box" when checking out - or by e-mail at: natrlxpressions@hotmail.com. NOTE: All Overseas/Outside the U.S. Orders are charged a $1 Surcharge due to the risk involved in overseas/outside the U.S. shipping (i.e. loss, theft, fraud etc...), this fee is automatically added into the Shipping & Handling. Also, some overseas/outside the U.S. orders may incur an extra shipping charge [U.S. $5-30] depending on the cost incured to us by the US Post Office to ship your order, if this is necessary you will be charged and receive an updated invoice by mail.

Order Processing/Guarantee of Delivery:

We guarantee all PROCESSED orders will be delivered to a "Confirmed Address". If you have a different "Ship to Address" than your "Bill to Address" or your ordering from "Outside the U.S.A." EXTRA FEES MAY APPLY for additional security measures taken during shipping, you also may be asked to "Verify your Identity" and/or "Address" to help protect against unauthorized use of a Credit Card, If you don't "Approve the Extra Fees" or your unable to "Verify your Identity" or "Address" upon request - your order will automatically be cancelled without notification. Once an order is shipped, Delivery Confirmation of your order can be proven upon request by tracking information on the package. If you need this information please e-mail us at: natrlxpressions@hotmail.com and provide us with 1) Your Name & 2) Your Order Number - We will then track your order or provide you the information so you may track it within 24 hours.

U.S. & Overseas/Outside the U.S. General Shipping Charges:

NOTE: All Overseas/Outside the U.S. Orders are charged an
additional $1 Surcharge due to risks involved in shipping.